Good design is about understanding people. It translates a user’s requirements, desires and expectations into a product or service that they love to use. At GROHE , all design activity begins with the question: What do people need?
To answer this, we gather information from a plethora of sources ranging from consumer focus groups to the utilisation of advanced observation techniques. This knowledge allows us to ascertain both the articulated and unarticulated needs of our customers and is the starting point of a structured design process.
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